From the network to the contact center, covered.
Six service areas run through one team: sourcing, negotiation, and lifecycle management across the whole stack. Take on any project without adding a specialist to your headcount.
From inception through tech refresh.
What each area covers, and the kind of waste you’ll turn up there.
Network Transformation
Sourcing and renewal across carriers, with the contracts audited against what’s actually lit. The last-mile and bandwidth you retired stop showing up on the invoice.
One private equity firm stabilized connectivity across its worldwide offices with a fully managed SD-WAN and single-pane monitoring.
Communications & Collaboration
After a reorg you have fewer people, but the vendor only lets you add seats, never drop them: a true-up clause, never a true-down. Use Cortexa to catch the drift, and at the renewal you finally bring the number down.
Under a stay-at-home order, one 24-location medical group moved its entire phone system — 1,300 users — from on-premises to hosted UCaaS in under 30 days.
Data Center & Cloud
Idle instances, orphaned storage, and commitment coverage that drifted from the workload, all in one inventory. You reclaim the spend without touching what’s running.
One financial services company with 150 branch offices moved voice, data, and email to the cloud, so opening a branch stopped meaning another on-premises build.
Cybersecurity
Every team bought its own, so you end up running four tools for one job, and pay by the gigabyte to feed a SIEM full of log sources nobody tuned. Use Cortexa to surface both in one inventory, before the vendor renews all of it for another year.
The same financial services company stood up a mature security program through a virtual CISO instead of a full-time hire.
Managed IT & Applications
The fixed monthly is never the problem. It’s the out-of-scope hours you never budgeted, the machines you retired but still pay for by the device, and the maintenance you keep renewing on apps half your org abandoned. Audit it against what you actually run, and strip the padding out.
When its IT director left after a decade, one global investment firm moved day-to-day IT to an MSP that Cortexa vetted, introduced, and coordinated.
Customer Experience (CX)
Agent licensing and routing matched to real interaction volume across voice, chat, and the rest, so capacity tracks demand, not last year’s forecast.
One healthcare insurer spent months relaying contact-center issues through a reseller, until it made Cortexa its single point of contact.
Pick wrong, and it’s your name on the decision.
So nothing reaches your shortlist on a slide deck and a good demo. Each option clears the four questions that tell you whether it holds up in production, not just in the room:
Does it do what your stack actually needs, or just what the demo showed?
Have they run this at your size, or are you the proving ground?
Will they still be standing at renewal, or acquired and gutted?
At 2am, with the call on you, does anyone actually pick up?
You still make the call. The difference is you can show your CFO exactly why each name is on the list.
See across all six at once.
With one team across your network and your security, you spot the SD-WAN rollout that doubles as a SASE upgrade, or the overlapping tool you can retire once the new network covers it. Run each vendor separately and you never see those.
Book a Technology Optimization Review.
Most teams see the full picture only when someone puts it in front of them. Spend 30 minutes walking through your stack, and you will know where the waste is and what it would take to recover it. No commitment.