Three tiers, one for each stage.
Core is free and stays free. Premier adds the platform and dedicated oversight. Elite runs full transformations. The same model and Savings Guarantee sit under all three.
Core
Free transactional support to source and renew well.
- Vendor sourcing and comparisons
- Option, value, and price negotiation
- Order placement and renewal support
- Escalation support for placed vendors
- Access to a team of SMEs and engineers
Premier
Modernization and ongoing optimization.
- Everything in Core
- Full TEM platform access
- Dedicated oversight and quarterly reviews
- Flex units for projects and reviews
Elite
Transformation oversight, end to end.
- Everything in Premier
- Full spend audit and optimization
- Executive transformation oversight
- Enterprise project management
Flex units cover the work between projects.
Premier and Elite include flex units, the credits you spend on the day-to-day that falls between big initiatives. Unused units roll forward six months.
- Onboarding and offboarding
- MACDs
- Contract reviews and renegotiations
- SME strategy sessions
- Escalations
- Project oversight
The same model under every tier.
Governance runs 1–4% of MRC on a 12-month minimum, and the Savings Guarantee covers Premier and Elite. Place $50K or more in contracts and earn a 15% credit toward next year’s governance, up to half.
Tier figures and flex-unit counts come up in your review.
See the full mathBook a Technology Optimization Review.
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