Communications and Collaboration Advisory

With over twenty years of experience, 200+ supplier relationships, and a long heritage with communication platforms, we’ll help you plan, procure and implement the communications solution that best meets your business needs today and tomorrow.

Whether you’re planning to turn Teams, Zoom or Webex into your phone system, select a new UCaaS solution, integrate your CRM, continue to support traditional on-premise capabilities or a combination of all of these, our experts are here to help.

We partner with the world’s leading communication and collaboration suppliers to provide powerful, cost-effective communication options that drive user satisfaction and efficiency.

  • Teams, Zoom and Webex Voice Solutions

  • Enterprise Unified Communications Platforms

  • Telephony/Application Integration

  • Mobility Solutions and Management

  • POTS Replacement

  • Traditional Telephony: PRI, SIP

  • Usage and Toll Free

Customer Experience Advisory

Our CX experts will help you determine the right solution while ensuring you meet today’s business goals and tomorrow’s growth. We’ll ensure you stay ahead of the technology curve and are ready to meet customer expectations head-on.

Whether you are migrating from a legacy premise-based system to the cloud or augmenting your existing Contact Center Platform with Workforce Management, Quality Assurance, AI, or Automation, our CX Solution Architects have the expertise to help you transform your customer and agent experience (while keeping your finance department happy).

  • Contact Center as a Service

  • Artificial Intelligence

  • Self-Service/IVR

  • Workforce Management

  • Quality Management and Recording

  • Business Process Outsourcing

  • Consulting, Implementation, and Managed Services

Network Transformation Advisory

Network transformation requires strategic decision-making regarding connectivity, security, IoT and AI for your organization’s future. We’ll simplify the process of transforming your network while ensuring your non-negotiable needs around performance, reliability and scalability are met.

Our team of seasoned IT Strategists and in-house solutions architects have years of experience working on network transformation projects and have access to all of the tier 1 carriers, network aggregators and next generation network providers to ensure your locations and employees are served no matter where they are.

  • Connectivity (Internet/Private)

  • Ethernet/Dark Fiber

  • Mobile/LTE

  • SD-WAN

  • SASE/SSE

  • Cloud Networking

Data Center and Cloud Advisory

The data center and private cloud industry is struggling to meet record demand, AI companies have changed power consumption, lease prices have increased an average of 20% in the last 12 months, and the supply chain is making it challenging for customers to procure hardware.

The public cloud is not an option for most workloads as usage and transfer-based pricing makes it impossible for even the most sophisticated of administrators to predict expenditures and performance.

With these dynamics at play you need an expert who’s working with data center and cloud providers every single day to find a home for your digital assets and speed up your project timelines.

  • Colocation (Global)

  • Private Cloud

  • Bare Metal

  • Disaster Recovery

  • Storage as a Service

  • Public Cloud Management

  • Public Cloud Cost Optimization

  • Strategy and Migration Consulting

Managed IT Advisory

In a hybrid world, the needs, policies, and delivery of IT solutions are rapidly changing. Your team is juggling modernizing legacy systems by moving to the cloud while keeping the business’s operations running smoothly and users satisfied.

Managed IT solutions help reduce costs and create efficiencies so you can meet business goals. They also have the power to improve the quality of service, reduce risk, and drive transformation across your organization.

We work with the industry’s leading Managed IT firms every single day and can help you augment your teams and improve the ROI of your tech investments.

  • O365/ Google Workspace Management

  • Desktop as a Service

  • Desktop Support/Help Desk

  • Onsite/Field Services

  • Network and Device Management

  • Backup as a Service

  • Professional Services/Staff Augmentation

Cybersecurity Advisory

Your business requires a comprehensive security strategy backed up by industry-leading and innovative security products, and a team of experts to integrate and run them while developing policies and training for end users.

Unfortunately, hiring and maintaining security talent is a top challenge for IT leaders. That’s where we come in.

Bridgepointe’s security team will meet with you to understand your needs and match you with the products and services to manage threats and meet compliance requirements, without expensive upfront consulting projects. Whether you need an individual technology solution, a comprehensive managed security service, or a virtual CSO, we’re here to help.

  • vCISO and Policy Development

  • Compliance Auditing/Testing

  • Managed FW/IDS

  • MDR/XDR

  • Security Monitoring and Incident Response

  • SIEM and Log Management

  • Identity and Access Management

  • Professional Services/Staff Augmentation

The right partner can change everything.

You’ve got a vision. We’d love to support it.

Schedule A Free Consultation

© 2025 Cortexa IO - All Rights Reserved. | Privacy Policy